This Privacy Policy explains how Steve Milton Coaching ("we", "us", "our") collects, uses and protects your personal data when you visit stevemiltoncoaching.com or use our coaching services. We are committed to protecting your privacy and handling your data in line with the UK GDPR and the Data Protection Act 2018.
1.Who we are (the data controller)
The data controller is Milton Holdco Ltd, trading as Steve Milton Coaching, a company registered in England & Wales (company number 15960882). You can contact us via our enquiry form. We are registered with the Information Commissioner's Office (ICO), registration number C1983125.
2.The personal data we collect
- Contact & enquiry data — your name, email address, phone number and any message you send us via email, a form, or a booking.
- Booking data — information you provide when you schedule a call (for example via Calendly), including your name, email and chosen time.
- Coaching data — information you share during coaching, intake forms, prep forms and session notes.
- Payment data — where relevant, billing details processed by our payment provider (we do not store full card details).
- Technical & usage data — limited information such as your IP address, browser type and how you use the website, where analytics or hosting logs are in use.
3.How we use your data & our lawful basis
| Purpose | Lawful basis |
|---|---|
| Responding to your enquiries and arranging calls | Legitimate interests / steps prior to a contract |
| Providing and administering the coaching services | Performance of a contract |
| Taking payment and keeping financial records | Contract / legal obligation |
| Sending service-related messages | Contract / legitimate interests |
| Sending marketing emails (if you opt in) | Consent |
| Improving and securing the website | Legitimate interests |
Where we rely on consent (for example marketing), you can withdraw it at any time.
4.Who we share your data with
We do not sell your personal data. We share it only with trusted service providers who help us run our business, who act on our instructions, including:
- Scheduling — Calendly (booking your calls).
- Email & documents — Google Workspace.
- Website hosting — Netlify.
- Payment — our payment provider processes any fees; we do not store full card details.
We may also disclose data where required by law.
5.International transfers
Some of our providers are based outside the UK. Where your data is transferred internationally, we take steps to ensure it is protected by appropriate safeguards (such as UK adequacy regulations or standard contractual clauses).
6.How long we keep your data
We keep your personal data only for as long as necessary for the purposes above, including to meet legal, accounting or reporting requirements. Financial records are kept for 6 years, as required by UK company and tax law. Coaching notes are kept for the duration of our engagement and up to 12 months afterwards, after which they are securely deleted.
7.Your rights
Under UK data protection law you have the right to: access your data; have inaccurate data corrected; have your data erased; restrict or object to processing; data portability; and withdraw consent. To exercise any of these, contact us via our enquiry form. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
8.Cookies
Our website uses a limited number of cookies and similar technologies. Please see our Cookie Policy for details and how to manage them.
9.Security
We use appropriate technical and organisational measures to keep your personal data secure and to prevent unauthorised access, loss or misuse.
10.Children
Our services are for adults and are not directed at children. We do not knowingly collect data relating to children.
11.Changes to this policy
We may update this policy from time to time. The current version is always the one published on this page, with the "last updated" date shown above.
12.Contact
Milton Holdco Ltd, trading as Steve Milton Coaching (company no. 15960882)
Contact: via our enquiry form